HOW TO backup and factory reset your
samsung galaxy 

Issue

How to factory reset Samsung Galaxy S5. How to factory restore a Galaxy S5, Galaxy Note 4, Galaxy Note 4 Edge or Samsung Grand Prime. How to manually backup and factory reset a Samsung Galaxy smartphone.

How-to

Here are the steps to manually backup all your data to your Google Account so you can restore your Samsung Galaxy without losing any of your precious data.

Backup Photos and Videos:

This will backup your photos to your Google account. You can access them through the Google Photos app on any device or through Google Photos on the web:

  • Open the Google Photos app 
    ( If you don't have it installed, you can download Google Photos through the Play Store )
  • At the top left, touch the Menu icon 
  • Select Settings
  • Touch Back up & sync
  • Make sure Backup is toggled ON and Tap on Backup All to backup all your photos and videos.

Backup Contacts:

  • From the Home screen, tap Contacts.
  • Tap the More key.
  • Tap Move device contacts to
  • Choose Google 
  • If necessary, log in to your Google account.
  • Your contacts will be saved to your Google account

Backup app data, WiFi passwords and other settings:

  • Go to Settings > Backup & Reset
  • Make sure Back up my data is toggled ON

Once you've performed all these steps, you're now ready to factory restore your Galaxy 

  • Go to Settings > Backup & Reset
  • Tap on Factory data reset
  • Tap on Reset Phone
  • Your Samsung Galaxy will reboot and you will be greeted with the initial setup
  • Make sure to input your Google account when prompted
  • Your contacts and apps will be restored automatically
  • You can access your Photos through the Google Photos app or through Google Photos on the web
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