can't send or receive pictures messages on samsung smartphone

Issue

Can't send or receive picture messages on Samsung Galaxy s5, note 4, note 4 edge, grand prime and more. Can't send or receive mms. Picture messaging not working on Samsung Galaxy smartphone. Can't send mms on Samsung Galaxy S5.

Solution

Here are a couple things you can try to fix this issue:

  • Power off your device completely, then power it back on

  • Make sure you have a network connection (if you have No Service click here)

  • Go to Settings > Data Usage and make sure mobile data is checked and there is no data limit blocking you
    >

  • Note: You NEED a data connection on your Samsung smartphone to be able to send or receive picture messages (MMS). If you have a data block with your provider, make sure to contact them to remove it.

  • Go to Settings > More networks > Mobile networks > Access point names and make sure you have your Carrier selected (For all APN settings click here)


  • If you are still not getting any internet from your data connection, contact your network provider
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