HOW TO backup and factory reset your
samsung galaxy note 5

For a guide on how to backup and restore using Samsung Smart Switch click here

Issue

How to factory reset Samsung Galaxy Note 5. How to factory restore a Galaxy Note 5. How to backup and factory reset a Samsung Galaxy Note 5. How to manually factory restore a Samsung Note 5

How-to

Here are the steps to manually backup all your data to your Google Account so you can restore your Samsung Galaxy Note 5 without losing any of your precious data.

Backup Photos and Videos:

This will backup your photos to your Google account. You can access them through the Google Photos app on any device or through Google Photos on the web:

  • Open the Google Photos app 
    ( If you don't have it installed, you can download Google Photos through the Play Store )
  • At the top left, touch the Menu icon 
  • Select Settings
  • Touch Back up & sync
  • Make sure Backup is toggled ON and Tap on Backup All to backup all your photos and videos.

Backup Contacts:

  • From the Home screen, tap Contacts.
  • Tap the More key.
  • Tap Move device contacts to
  • Choose Google 
  • If necessary, log in to your Google account.
  • Your contacts will be saved to your Google account

Backup app data, WiFi passwords and other settings:

  • Go to Settings > Backup & Reset
  • Make sure Back up my data is toggled ON

Once you've performed all these steps, you're now ready to factory restore your Note 5! 

  • Go to Settings > Backup & Reset
  • Tap on Factory data reset
  • Tap on Reset Phone
  • Your Samsung Galaxy Note 5 will reboot and you will be greeted with the initial setup
  • Make sure to input your Google account when prompted
  • Your contacts and apps will be restored automatically
  • You can access your Photos through the Google Photos app or through Google Photos on the web
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