Receiving new sms notification but the message won't appear in your inbox

Issue

Getting a New Message notification, but when going into ''messages'', there is nothing in the inbox or the message doesn't appear on Samsung Galaxy smartphone.

Workaround

This issue can happen on your device when your inbox is full. Follow the steps below to solve:

  • Delete all messages from that person in your inbox.

  • Go into Messages > Settings > Text Message Limit and increase the limit to ~400 or more.

    > >
  • Have the person send you a message again
  • If their message still does not appear in your inbox, click here to try a different solution.

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