can't send or receive picture messages on samsung smartphone

Issue

Can't send or receive picture messages on Samsung Galaxy S4, Galaxy S3, Galaxy S2, Note 3, Note 2, Core 2 duo, Galaxy Rugby and more. Can't download picture message. Error when downloading picture message on Samsung. Can't send a picture by text message on Samsung Galaxy.

(For MMS issues on Samsung Galaxy s5 or newer, click here)

Workaround

Here are a couple things you can try to fix this issue:

  • Power off your device completely, then power it back on

  • Make sure you have a network connection (if you have No Service click here)

  • Go to Settings > Data Usage and make sure mobile data is checked and there is no data limit blocking you
    >

  • Note: You NEED a data connection on your Samsung smartphone to be able to send or receive picture messages (MMS). If you have a data block with your provider, make sure to contact them to remove it.

  • Go to Settings > More networks > Mobile networks > Access point names and make sure you the MMS settings from your Carrier in your APN (For all APN settings click here)


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