can't send or receive picture messages on nexus 5x

Issue

Can't send or receive picture messages on Nexus 5x. Can't download picture message Nexus 5x. MMS not working on Nexus. Unable to send and receive picture messages on a Nexus smartphone.

Solution

If you're having trouble sending or receiving picture messages on your Nexus 5x, here are a couple things you can try to fix this issue:

  • Power off your device completely, then power it back on

  • Make sure you have a network connection (if you have No Service click here)

  • Go to Settings > Data Usage and make sure cellular data is on and there is no data limit blocking you
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  • Note: You NEED a data connection on your Nexus smartphone to be able to send or receive picture messages (MMS). If you have a data block with your provider, make sure to contact them to remove it.

  • Go to Settings > More... > Cellular networks > Access point names and make sure you have your Carrier selected (For all APN settings click here)

  • Turn your WiFi OFF and try sending or downloading the picture message

If none of these solutions worked, leave a comment below or chat with us so we can help out!

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