how to fix mobile data or internet not working on moto x

Issue

No data on Moto X. Can't access the internet with mobile data on Motorola Moto X Play. Mobile internet not working on Moto X. No data connection on a Motorola Moto X smartphone.

Solution

Here are a couple things you can try to fix this issue:

  • Power off your device completely, then power it back on

  • Make sure you have a network connection (if you have No Service click here)

  • Go to Settings > Data Usage and make sure Cellular data is ON and there is no data limit blocking you
    >

  • Go to Settings > More... > Cellular networks > Access point names and make sure you have your Carrier selected (For all APN settings click here)


  • If you are still not getting any internet from your data connection, contact your network provider
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