Google search bar unresponsive on moto x

Issue

Google search bar not working on Moto X. Google search bar unresponsive on Moto X Play. Can't use the Google Search widget on homepage of Moto X Pure. Google search bar won't work from homepage of Moto X 1st gen, Moto X 2nd gen or Moto X 3rd gen.

Solution

If your Google Search bar isn't working on your Moto X, then this is most likely due to a software issue. Follow the steps below to get your Google Search bar working again on your Moto X:

  • Try turning your Moto X completely off, waiting 10 seconds and turning back on

  • If that didn't fix it, the next step is to "Clear the Cache" of the Google App. 
    • Go to Settings > Apps
    • Swipe right until you land on the "All" tab and look for the Google App
    • You will see the window below
    • Tap on Force Stop
    • Tap on Clear Cache
    • Tap on Manage Space and select the bottom option "Clear all Data"

    • Restart your Moto X and the Google Search widget will work again
  • If the above step did not work for you, the next step is to factory reset your Moto X smartphone

    For a step-by-step guide on how to backup and restore your Moto X click here

If none the above steps worked for you leave us a comment below so we can help!

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