HOW TO completely backup and restore your
MOTO g

Issue

How to backup Moto G. How to save photos and contacts on Moto G. How to backup and restore Moto G, Moto G 2nd gen or Moto G 3rd gen.

How-to

When dealing with a Moto G it's only natural for us to have to backup our data using a Google Account, and this is exactly what we're going to do. Here are the steps to backup all your data to your Google Account so you can restore your Moto G without losing any of your precious content.

Backup Photos and Videos:

  • Open the Google Photos app .
    ( If you don't have it installed, you can download Google Photos through the Play Store )
  • At the top left, touch the Menu icon .
  • Select Settings.
  • Touch Back up & sync.
  • Make sure Backup is toggled ON and Tap on Backup All to backup all your photos and videos.

Backup Contacts:

  • From the Home screen, tap Contacts.
  • Tap the Menu MENU icon.png key.
  • Tap Merge contacts.
  • Choose Merge with Google
  • If necessary, log in to your Google account.

Backup app data, WiFi passwords and other settings:

  • Go to Settings > Backup & Reset
  • Make sure Back up my data is toggled ON

Once you've performed all these steps, you're now ready to factory restore your Moto G! 

  • Go to Settings > Backup & Reset
  • Tap on Factory data reset

  • Tap on Reset Phone
  • Your Moto G will reboot and you will be greeted with the initial setup
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