Can't remove "new voicemail" notification from Microsoft lumia

Issue

"New Voicemail" notification but voicemail box is empty. New VM indicator is stuck on Microsoft Lumia. Microsoft Lumia shows new voicemail even though there aren't any. New voicemail icon wont go away on Microsoft Lumia. Voicemail icon stays in notification bar Nokia Lumia.  

Solution

If you constantly have a "New Voicemail" notification on your Microsoft Lumia despite checking your Voicemail Box and verifying that there are no messages, here is how you can clear the stuck notification:

  • Call yourself using a different line and let it ring until you land on your voicemail

  • Leave yourself a voicemail message

  • Once you've left yourself a voicemail, go into your voicemail box

  • Delete the message you left and any other messages remaining in your mailbox

  • Power your device Off, wait 10 seconds then turn it back on and it should be gone!

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