how to fix mobile data issues on the lg g5

Issue

No data on LG G5. Can't access the internet with mobile data on LG G5. Mobile internet not working. No data connection LG G5.

Solution

If you're having trouble accessing your mobile data on your LG G5, here are a couple things you can try to fix the issue:

  • Power off your device completely, then power it back on

  • Make sure you have a network connection (if you have No Service click here)

  • Go to Settings > Mobile Data and make sure Mobile data is checked and there is no data limit blocking you


  • Go to Settings > More > Mobile networks > Access point names and make sure you have the proper APN settings setup (If you're unsure what your APN settings should be, simply perform a google search for your Carrier's APN settings)



  • If you've verified and made sure you have the proper APN settings setup, you can try resetting your network settings:
    • Go to Settings > Backup & Reset > Reset Network Settings
    • Tap on Reset Settings       Note: This will erase saved Wi-Fi passwords
    • Reboot your device and test
  • If none of the steps above worked, try contacting your network provider to make sure you have mobile data enabled in your account and you are properly setup for its use

  • If all else fails, perform a factory reset of your LG G5
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