STILL RECEIVING MESSAGES ON old IPHONE AFTER SWITCHING TO iphone 7

Issue

Still receiving messages on your old iPhone after switching to the new iPhone 7. Still getting messages on iPhone after purchasing new device. iPhone still receiving messages after switching to a new smartphone.

Solution

This is caused by your "iMessage" still being active on your old iPhone.

  • To fix this issue, go into Settings > Messages and make sure that "iMessage" is turned off. That will allow all messages to come in on your new device.
    Note: Ensure your phone is connected to the internet (3G/4G or Wi-Fi) so that the changes will sync with your Apple ID.

  • If you don't have your iPhone any longer: 
      1. Make sure you have your new phone with you
      2. Select your Country from the drop-down list
      3. Enter your mobile number
      4. Click 'send code'
    • A confirmation code will be sent to via text. Enter the code and click 'submit' to deregister iMessage.
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