how to fix wifi button greyed out on iphone 6

Issue

Can't turn on WiFi on iPhone 6. Wifi toggle button greyed out. Unable to toggle Wifi ON to connect to the internet on iPhone 6 plus. Can't push WiFi button and it's grey instead of green. Can't turn wifi on or off on iPhone 6 or 6 plus.

Solution

If you're trying to connect to WiFi and suddenly find your WiFi toggle greyed out, then this is due to a software issue and usually happens suddenly or after performing a software update. Here are some simple steps you can perform to try to fix the problem:

  • The first step is to Reset your network settings, as this will also reset all Wifi connections in your iPhone
    • Go to Settings > General and then tap on Reset 
       > 
    • Select Reset Network Settings

      You will then see the Apple logo and your phone will restart
  • Once your phone is back on, go into Settings > WiFi and try to connect to your WiFi network and enter the password

  • If your WiFi button is still grey, go into Settings > General > Software Update and make sure your device is up to date

  • If your iPhone is up-to-date and you're still unable to turn your Wifi on or off, then the next step is to perform a full backup and restore of your device. For a detailed guide on how to backup and restore your iPhone click here

  • If your Wifi button still isn't working after a backup and restore, try performing a restore and setting up your iPhone "as a new iPhone" when given the option. This means without restoring your saved backup. 

  • If all the steps above did not work, your last option is to take your iPhone to an Apple Technician.
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