voicemail button not working on iphone 6


Issue

Can't access voicemail on iPhone 6 or 6 plus. Call voicemail button on iPhone 6 not working. Can't dial into voicemail using iPhone voicemail button. Voicemail not working on iPhone 6 plus.

Solution

This issue is caused by your voicemail number not being programmed correctly into your iPhone. Here are the steps you can take to fix this problem:

  • First, you will have to contact your service provider and request to get your voicemail number (Note: It's not the same as your phone number!)

  • Once you have the voicemail number and are ready to program it into your iPhone, open your dialpad as if you were to place a call and enter:  

    *5005*86*VOICEMAIL#      then hit Call/Send

    Note: Replace VOICEMAIL with the voicemail number provided.
    Example: *5005*86*15871234567#

  • After hitting Send, the iPhone screen will flash but nothing will happen. You can now test your voicemail button to see if its working

If it doesn't work on the first try, make sure you're entering the correct voicemail number and try again.

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