unable to restore iphone 6s without turning off
"find my iphone"

Issue

Can't restore iPhone 6s without turning off "Find my iPhone". Unable to restore iPhone because "Find my iPhone" is turned on. Can't turn off Find my iPhone to restore iPhone 6s or 6s plus.

Workaround

If you're trying to restore your iPhone 6s using iTunes, you will probably encounter the message that "Find my iPhone" must be turned off. There are many ways to turn Find my iPhone, and this guide will also show you how to bypass that error message in iTunes if you don't have access to your iPhone or can't unlock it to turn off the Find my iPhone feature. 

  • The easiest way to turn off Find my iPhone is to do it directly from iPhone's settings. 
    • Go to Settings > iCloud > Find my iPhone
       > 

    • Switch off Find my iPhone and enter your Apple ID password
       > 
  • If you can’t turn off "Find My iPhone" on your iPhone, you can turn it off from your iCoud account iCloud.com:
    • Turn off your iPhone 6s or 6s plus

    • Sign in to icloud.com/#find on a computer using your Apple ID (the one you use with iCloud).
      Note: If you don’t see Find My iPhone on iCloud.com, that means your device was not set-up with iCloud. In that case, proceed to the next step.

    • Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device.
  • If you can't turn off "Find My iPhone" from your settings in your iPhone or your iCloud account, you will have to restore your iPhone using recovery mode.  Make sure you backup your iPhone first as doing so will erase all data that is on your iPhone. For a guide on how to restore your device using Recovery Mode, click here.
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