iPhone 6 not ringing on incoming calls or text messages


iPhone 6 not playing any notification sounds. iPhone 6 not ringing when receiving calls or receiving text messages. No sound coming from iPhone 6 or 6 plus. Notification sounds muted. iPhone 6 plus only vibrates but makes no sound. 


  • On the iPhone 6, located on the top left corner, there is a "silent" switch. Make sure it is not turned on as shown in the picture below:

  • If the silent switch was already off, you want to make sure the "Do Not Disturb" feature isn't active. To turn it off, go to Settings > Do Not Disturb. Make sure "Manual" and "Scheduled" are off as shown in the picture below.
  • Go to Settings > Sounds and make sure the "ringer and alerts" volume is not muted.

  • Insert your headphones into the headphone jack to check whether there is sound or not. Insert and remove them a few times. Sometimes the iPhone may get stuck in headphone mode and this might help.

  • If none of these options worked, you can try performing a backup and restore of your iPhone
    Note: For a full guide on how to backup and restore click here
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