iphone 6 screen frozen after ios 9 update

Issue

iPhone 6 screen frozen after performing iOS 9 update. Touch screen not working on iPhone 6 or 6 plus after iOS 9 update. Can't use touchscreen after latest software update on iPhone 6 or 6 plus. iPhone 6 screen unresponsive after software update.

Solution

If you're having issues with your touchscreen after performing the software update, then usually a simple hard reset should do the trick and unfreeze your screen. If your screen is frozen and you can't turn off the iPhone 6, then this is how you perform a hard reset:

  • Press and hold BOTH the Power and Home button for at least 10 seconds, until you see the Apple logo.

  • The iPhone will now restart.

  • If you're still having issues with the touchscreen that only appeared after the software update despite performing a hard reset, then the next step is to try a backup and restore.

    For a complete guide on how to backup/restore your iPhone click here.
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