Can't remove "new voicemail" notification from blackberry priv

Issue

"New Voicemail" notification but voicemail box is empty. New VM indicator is stuck on BlackBerry Priv. BB Priv shows new voicemail even though there aren't any. New voicemail icon wont go away on BlackBerry Priv. Voicemail icon stays in notification bar BlackBerry Priv. 

Solution

  • The simplest solution is to leave yourself a new voicemail. Then access your voicemail box and delete the message you left and any other messages remaining in your mailbox and it will remove the notification.

If that does not work, perform the following steps:

  • Go to Settings > Applications > Phone (All tab)
     > 

  • Select Clear Data


  • Power your device Off, wait 10 seconds then turn it back on and it should be gone!
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